While a major focus of our industry alignment work is ensuring we’re continuing to improve industry decision-making so that all growers have a voice in our industry’s future, there are times when industry representatives want to have decisions reviewed.
For growers, the first point of contact should be New Zealand Kiwifruit Growers Inc (NZKGI) who are the grower representative body. NZKGI advocate for all growers and provide a wide range of support and advice, including on what might be the best approach to raise issues with the Industry Advisory Council (IAC) or Industry Supply Group (ISG).
If growers have a complaint relating to the supply of fruit, they should discuss this directly with their registered supplier. Issues can also be raised with NZKGI and Zespri.
If growers feel that Zespri is not complying with the Kiwifruit Export Regulations, they should contact Kiwifruit New Zealand (KNZ) who are the regulatory body whose role is to ensure Zespri is meeting all of its regulatory requirements.
Registered suppliers also have a number of options available to them if they wish to review a decision as outlined in their supply agreements, with the ISG and IAC also in place to consider significant issues.